JOB SUMMARY:

To coordinate the distribution of mailed products from “The Company”. The position is responsible for keeping current on postal regulations and rates. Must be able to work closely with the company sales people, estimators, customer service representatives and bindery operators on all mailing, ink jetting and postal regulation issues. Maintain a good working relationship with representatives of the post office. “The Company” expects that the Mail Service Coordinator will act all times to assure the highest level of professionalism and personal performance possible and will work enthusiastically to meet or exceed all performance goals set by “The Company”.

JOB TASKS:

• Use postal software to:
  • Pre-flight customer supplied mailing files
  • Calculate the dollar amount of the postage
  • CASS certify, add USPS data (zip 4, DPBC, etc.)
  • Create bag tags and postal forms
  • Prepare file to be output as an ink jet file or label file
• Operate the label printer
• Trouble shoot problem files
• Manage the production flow of product mailings with the bindery department
• Work with customers to improve their mailing. Offer cost saving alternatives
• Prepare first class and foreign mailings
• Assist with the UPS and Federal Express distribution systems
• Assist with the operation of the Cheshire Labeler
• Create spreadsheets for customer postage accounts. Communicate monthly balances.
• Attend conferences and seminars pertaining to all classes of mailing
• Assist in the fulfillment center a pool shipping system to BMC’s and SCF’s
• Assist the company in developing
• Train employees on postal issues
• Present a professional customer oriented image in all business related contacts
• Document all communications with customers regarding changes to job requirements
• Inventory and stock all necessary supplies

October 2008
Source: Printing Industry Education Summit Committee